Privacy Policy

Privacy Policy — VINEM

Document to be completed with your actual information before publication (fields in square brackets [ ]). Compliant with GDPR (EU Regulation 2016/679) and the French Data Protection Act.

1. Who we are

The website [website name / store URL] is published by [First Name LAST NAME], an individual entrepreneur (micro-enterprise), SIRET [14 digits], responsible for the processing of personal data described below.

For any questions regarding your personal data: [contact@vinem.fr]

2. Data collected

Depending on your use of the site, we collect:

  • When placing an order: last name, first name, postal address, email address, phone number, payment data (processed directly by our payment provider, never stored by us)
  • When creating an account: last name, first name, email address, password (encrypted)
  • When subscribing to the newsletter: email address
  • When browsing: technical data (IP address, browser type, pages viewed) via cookies — see our [Cookie Policy]
  • When making contact (form, email): last name, email address, message content

3. Purpose of processing

Your data is used to:

  • Process and deliver your orders, manage invoicing
  • Manage your customer account
  • Respond to your contact requests or after-sales service
  • Send you commercial communications (newsletter, offers), only with your consent
  • Improve the site and fight against fraud
  • Comply with our legal and accounting obligations

4. Legal basis

As applicable, processing is based on:

  • The performance of a contract (order processing, account management)
  • Your consent (newsletter, non-essential cookies)
  • Our legitimate interest (service improvement, security)
  • A legal obligation (invoice retention)

5. Recipients of the data

Your data is intended for [First Name LAST NAME] and, where applicable, the following service providers necessary for the operation of the store:

  • Shopify International Limited (hosting and management of the online store), Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
  • [Payment provider, e.g., Shopify Payments / Stripe / PayPal]
  • [Carrier(s) used for delivery]
  • [Emailing tool, if applicable, e.g., Klaviyo / Mailchimp]

Your data is never sold to third parties.

6. Transfers outside the European Union

Some service providers (notably Shopify) may process data outside the European Union. These transfers are governed by appropriate safeguards (standard contractual clauses of the European Commission or adequacy decision), in accordance with the GDPR.

7. Retention period

  • Customer account data: retained for the duration of the commercial relationship, then archived in accordance with legal obligations (in particular accounting, 10 years for invoices)
  • Commercial prospecting data: 3 years from the last contact, unless you object
  • Cookies: maximum 13 months

8. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Right to define directives concerning the fate of your data after your death

You can exercise these rights by writing to us at [contact@vinem.fr], enclosing proof of identity if possible.

You also have the right to lodge a complaint with the CNIL (French National Commission for Data Protection) — www.cnil.fr.

9. Data security

We implement reasonable technical and organizational measures to protect your data against loss, unauthorized access, disclosure, or alteration (secure HTTPS connection, secure hosting via Shopify, restricted data access).

10. Cookies

The site uses cookies. To learn more about their nature and how to manage your preferences, please consult our [Cookie Policy].

11. Changes to this policy

This privacy policy may be modified at any time, particularly to comply with any legal or technical developments. The version in force is the one published on the site on the date of your visit.

12. Contact

For any questions regarding this privacy policy or your personal data: [contact@vinem.fr]

Last updated: [date]